Privacy Policy

Last updated: 15th January 2026

1. Introduction

This Privacy Policy explains how droxenalite.top AS ("we", "us", or "our") collects, uses, and protects your personal information when you use our fitness business management software and website. We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Data Controller Information

The data controller for your personal information is:

  • Company: droxenalite.top AS
  • Registration Number: CVR85479624
  • VAT Number: DK85361429
  • Address: Nørrebrogade 48, 5070 Odense, Denmark
  • Email: [email protected]
  • Phone: +45 32569421

3. Data Collection

The data we collect from users includes personal information necessary for providing our fitness business management services. We collect information when you register for our platform, use our services, or contact us for support. This may include your name, email address, business information, payment details, and usage data related to how you interact with our platform.

We also collect technical information automatically when you visit our website, including IP addresses, browser type, device information, and website usage patterns through cookies and similar technologies.

4. How We Use Your Information

We use your data to provide and improve our fitness business management services. Specifically, how we use your information includes account creation and management, service delivery, customer support, payment processing, and platform improvements. We process your personal data to enable you to use our scheduling, client management, and business analytics features effectively.

We may also use your information to send you important service updates, security notices, and relevant marketing communications about our platform, always in compliance with applicable law and your preferences.

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Contractual necessity: To provide our services as agreed in our terms of service
  • Legitimate interests: To improve our platform, prevent fraud, and ensure security
  • Consent: For marketing communications and non-essential cookies
  • Legal obligations: To comply with applicable laws and regulations

6. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to control them, please refer to our Cookie Policy.

7. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our platform, such as payment processors, cloud hosting providers, and customer support tools. These providers are contractually bound to protect your data and use it only for the specified purposes.

We may also disclose your information if required by law or to protect our rights and the safety of our users.

8. Data Security

We implement industry-standard security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, regular security audits, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Account information is typically retained whilst your account remains active and for a reasonable period thereafter to comply with legal obligations and resolve disputes. Marketing data is retained until you unsubscribe or withdraw consent.

We will delete or anonymise your personal data when it is no longer needed, unless we are required to retain it for legal or regulatory purposes.

10. Your Rights

Under GDPR and applicable data protection laws, your rights include the right to access your personal data, correct inaccurate information, delete your data in certain circumstances, restrict processing, object to processing, and data portability. You also have the right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended in complex cases.

11. International Data Transfers

Your personal data may be processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

12. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

You also have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data appropriately.